Payment Methods

What payment methods do we accept?

- Mastercard (Credit and Debit)

- Visa (Credit and Debit)

- American Express

- Discover

- ApplePay

- AfterPay

- Paypal

Shipping

Where do you ship?

We ship within the United States, territories of the United States (Puerto Rico, Guam) and Canada

We do not yet ship internationally.

Where is my order and tracking info?

• Tracking info becomes available once your package is scanned by the delivery carrier.

• Tracking information will be sent within 24-48 hrs. Please allow 2-4 days after tracking info was sent to show actual live updates of your order.

Can I ship an order to multiple addresses?

You can only use on address per order.

Order Information

I received an incorrect item?

Please refer to our return and exchange policy at https://hilosbrand.com/returns-and-exchanges

Send an email to vivi.cordero@hilosbrand.com

I received a damaged item?

Please refer to our return and exchange policy at https://hilosbrand.com/returns-and-exchanges

Send an email to vivi.cordero@hilosbrand.com

Discount and Promo Codes

Can I use more than one promo code?

One promo code can be used per order. We do not accept multiple promo codes in an order.